Interior Design Firm · IT Support & Organizational Productivity
2020 – Present · Los Angeles & Montecito, CA
Birgit Klein Interiors is an established interior design firm that faced unprecedented challenges during the COVID-19 pandemic. When they needed to rapidly adapt by changing locations and optimizing their staff structure, I was brought in to redesign their technological framework for organizational productivity and provide comprehensive IT support during their transition period.
The 2020 pandemic forced rapid business model changes that required immediate IT infrastructure adaptation.
Rapid transition between physical office locations while maintaining seamless business operations throughout.
Restructured team workflows to maximize efficiency with an optimized staffing model during uncertainty.
Enabled seamless remote collaboration for design teams and client consultations from day one.
Accelerated adoption of digital tools and cloud-based design workflows to replace in-office processes.
Birgit Klein Interiors needed to maintain high-quality design services while adapting to:
Implemented efficient onboarding and offboarding processes to handle team changes while maintaining security and access controls across all systems.
Coordinated organizational IT needs across Google Workspace, Dropbox, Microsoft services, and design-specific applications for a unified workflow.
Provided in-person and on-call remote support for Mac OS users via TeamViewer, Zoom, and FaceTime, ensuring minimal disruption during transitions.
Managed equipment and device installations including sound, video, computer, and security systems across multiple showroom and office locations.
Designed and implemented organizational productivity systems and data management guidelines tailored to interior design workflows.
Through strategic IT planning and responsive support, Birgit Klein Interiors emerged from the pandemic with more efficient workflows and stronger digital capabilities.